Privacy Policy
How we collect, use, and protect your information
Information We Collect
We collect information you provide directly to us, such as when you create an account, enroll in courses, participate in workshops, or contact us for support. This includes your name, email address, company information, payment details, and any other information you choose to provide.
We also automatically collect certain information about your device and usage of our services, including IP address, browser type, operating system, referring URLs, access times, and pages viewed.
How We Use Your Information
We use the information we collect to provide, maintain, and improve our educational services, process transactions, send you technical notices and support messages, respond to your comments and questions, and communicate with you about products, services, and events.
We may also use your information to personalize your learning experience, analyze usage patterns to improve our platform, and comply with legal obligations.
Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share your information with service providers who assist us in operating our platform, conducting business, or serving you.
We may also disclose your information if required by law, to protect our rights or property, or in connection with a business transaction such as a merger or acquisition.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.
We regularly review our security practices and update them as necessary to maintain the confidentiality and integrity of your data.
Data Retention
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we will securely delete or anonymize it.
Course completion records and certificates may be retained for extended periods to verify your educational achievements.
Your Rights and Choices
You have the right to access, update, or delete your personal information. You can manage your account settings, communication preferences, and privacy choices through your account dashboard.
You may also request a copy of your personal information, object to certain processing activities, or request data portability where applicable under local laws.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can control cookie settings through your browser preferences.
For detailed information about our use of cookies, please refer to our Cookie Policy.
Third-Party Services
Our platform may integrate with third-party services for payment processing, analytics, and educational tools. These services have their own privacy policies, and we encourage you to review them.
We are not responsible for the privacy practices of third-party websites or services linked from our platform.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information during such transfers.
By using our services, you consent to the transfer of your information to the United States and other countries where we operate.
Children's Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected such information, we will take steps to delete it promptly.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
Marketing Communications
We may send you promotional emails about new courses, features, and other updates. You can opt out of these communications at any time by following the unsubscribe instructions in the emails or updating your preferences in your account settings.
Even if you opt out of marketing communications, we may still send you transactional emails related to your account and courses.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the effective date.
Your continued use of our services after any changes indicates your acceptance of the updated policy.
Contact Information
If you have any questions about this Privacy Policy or our privacy practices, please contact us through our website contact form. We will respond to your inquiries promptly and work to address any concerns you may have.
This Privacy Policy is effective as of January 1, 2025.